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Dear Tom, 
I just wanted to take a moment to let you know what a great job Kurt did in helping us arrange my mom's services.  He was so incredibly professional.  His demeanor and ability to tactfully talk us through the process went beyond our expectations.  We felt that we were in such good hands leading up to Monday and the feeling was confirmed when we met you as well.  Though Monday was a day none of us ever wanted to face, Kurt did such an excellent job making a very difficult day run so smoothly.  I just want to thank you and your entire staff, we could not have asked for a more respectful experience. 
Many many thanks, 

Dear Tom,

It is comforting to know that there is still kindness and compassion in the world today! It was certainly demonstrated by you and your staff in everything you did for us. There are not enough words to express our heartfelt appreciation.
All that you and your staff did to achieve the most beautiful and proper sendoff for our father was accomplished. Every detail was performed with great care and perfection. We will never forget and will always be grateful for your professionalism and attentive manner that was shown to us from our initial planning to the end of the church service.
And, how do we even begin to thank you for your overwhelming generosity.  You will always have a special place in our hearts. Again, there are not enough words to convey our appreciation and thankfulness.
God Bless You,  With Warm sincerity  -  Lauren and Anthony C. 

Dear Tom,
I want to thank you PROFUSELY for your help in dad's service on Saturday. Having you meet us at the church helped me settle in and gave me a sense of calm.  The Military Honors were the icing on the cake and chillingly perfect. Thank you for discovering Dad's Discharge Papers and making that possible. When people ask how was the service? I answer - perfect. I could not have asked for more. We owe a lot of that to you.
Gratefully, Louise 

Dear Hoyt Funeral Home,
I just wanted to express my gratitude to everyone who worked on my brother Michael's funeral this past Friday and Saturday. It was so compassionate and dignified. I thank you for your sensitivity, and thoughtfulness.
Sincerely, E.H. 

Dear all the staff at Hoyts,
I want to say thank you through our sad times. All of you have been so gracious, thoughtful, helpful, and patient. Hoyt's does a tremendous job of making us feel comfortable and at peace. Thank you, Ann L.

Dear Tom, 
I would like to thank you and the rest of the Hoyt team for your thoughtful and caring assistance during my father's final illness and passing. Although it felt strange to be preparing for dad's death wile he was still alive, it turned out to be such a blessing that everything was organized and we could spend dad's last moments with him, especially for mom. I also appreciate your sensitivity to all of the family personalities and situations with which I am sure you must deal in every case, but it just made things so much easier.  The burial was absolutely beautiful, of course none of us was responsible for the weather but I felt as if we were inside a Currier & Ives painting. I know that you have attended countless burials, but that must have been the most incredible gorgeous thing from your perspective as well and we are so grateful for your preparations to make that happen as well.  With gratitude and best for a healthy peaceful.  C.R.H.

Dear Tom, 
Thank you so much for everything you did to help us at the time of mom's death. I felt like I had known you for years. We appreciated your kindness., M,T,E,G

Thank you for your many courtesies in connection with the funeral of our mother.  Your professionalism made a very difficult few days for us a little easier.  Very Truly, Yours - J.C. , Wilton, CT

Mr. Thomas Cicalese, 
Thank you for your help and attention in the preparation of my father's graveside funeral service.  The service turned out to be lovely, the minister chose wonderful Bible passages, and the honor guard was a perfect touch for my Dad. Your help in guiding me in creation of his service is greatly appreciated. Thank you.  Sincerely, M.B.

Dear Thomas, 
We are very appreciative and touched by your thoughtful request to The Living Memorial program to plant a tree in honor of my husband. What a very fine gesture this is as a tree stands where it is rooted, it is strong and endures. This surely signifies a man who lived a full and productive life.  Thank you for all that you and your staff did to make our grief more bearable and for the exceptional way you handled the many funeral details, with sensitivity and consideration. We are forever grateful.   Sincerely, R.P. and Family , New Canaan, CT

Dear Tom, 
Thank you for the countless little details which you thought of and attended to that meant so much to our family. Thank you for having real wax candles, the attendants, chairs and canopy at the cemetery, helping all of our visitors, and smoothing over and consoling our entire family. God bless you.  
Sincerely, I.B. and J., Pound Ridge, NY

Thank you so much for your help with Jim's arrangements. Brother John and I both appreciated your speed and thoroughness in handling the details. You were very kind as well as efficient.  Thanks again for your help.  
E.A., New Canaan, CT